Frequently Asked Questions: New VHRs

Coming Onboard

• Q: How long does the suitability process take?

A: Usually 4-6 weeks. It is largely dependent on how quickly applicants submit the required paperwork.



• Q: May I see a copy of the questions asked on the suitability documents?

A: We cannot share the exact questions, but examples are length of time worked for past employers and previous home addresses.




Schedule

• Q: What is the start of the day?

A: The SSA conducts hearings between 8:00 a.m. and 5:00 p.m. on weekdays, excluding federal holidays.



• Q: Can I list my availability as a portion of the day; morning only or afternoon only?

A: VHRs are required to complete all hearings scheduled for that day, which typically take place in both the morning and afternoon.



• Q: How long is a typical hearing?

A: Hearings are scheduled for one hour; however, they may run shorter or longer.



• Q: How many hearings are there in a typical day?

A: Five or six is typical.